Case Managers, Solicitors and Clients

We Understand

At PSP we believe that the best care and treatment is delivered by a multidisciplinary team (MDT). Complex care is multifaceted so to remain current, completely evidence based and at the absolute forefront of best practice, opinions must be sought from the full MDT and debated thoroughly to ensure all avenues of treatment have been explored. As such at the referral stage it is important to identify all the stakeholders in that team.

We know that everyone needs to be involved in planning care and treatment so that the whole team is driving towards the same goals and best outcome for the Client with that Client being kept front and centre to the whole process. This includes all of the PSP specialists who need to be involved in assessment and treatment and all other stakeholders be they clinical or from other professions, to include, but not limited to the following:

Client and / or their Power of Attorney
Treating NHS professionals
Social Services contacts
Integrated Care Boards
Educational contacts
Legal representatives, Claimant Solicitors or Court of Protection Deputy Solicitors
Defendant Solicitors
Case Managers
Insurers
Fee payers
Family
Carers
Expert witnesses

We have a deep understanding of our Clients and the conditions they present to us with; also the problems and barriers they may face. Clinically these problems can be complex and an expert navigator is required however, if the Client is in the middle of a legal claims process for either personal injury or clinical negligence at the same time then the landscape is even more challenging for them and their family. It is paramount that the Client chooses a neuro rehabilitation partner who understands all of this and more. This understanding makes PSP the ideal partner.

Regular Reporting

We provide reports for stakeholders at assessment stage and regularly throughout treatment. Consent is always gained to share information. Our reports are well evidenced and provide advice on each condition, the likely investigations, tests and assessments, commenting on the probable outcomes and costs of on-going treatment modalities. We routinely provide updates on progress against goals set by the MDT.

All our clinicians are highly experienced and specialists in their field. They have an active current case load, keeping them abreast of current evidenced-based practice.
MDT Attendance

We understand that regular reviews are important to ensure full understanding of progress and any adjustments to treatment that is required so ensure goals are achieved. As such our PSP team is happy to attend MDT meetings to ensure that all stakeholders are comfortable with plans for care. Our office team will be able to help organise this as required or discuss availability for face to face or video conferenced meetings as desired.
Training

We understand that all members of the MDT may have different levels of understanding of the conditions and problems that our Clients present with. To ensure that the whole MDT is able to participate fully in discussion regarding individual Client’s care and treatment we are happy to provide condition specific training to the team as required. Please ask our team by contacting the office.

“The professional team at PSP have always provided my clients with the very best in spasticity treatment. They develop great relationships with my Clients which makes the treatment sessions so much better for all concerned. “

Case Manager

Case Managers, Solicitors and Clients

We Understand

Regular Reporting

MDT Attendance

Training

“The professional team at PSP have always provided my clients with the very best in spasticity treatment. They develop great relationships with my Clients which makes the treatment sessions so much better for all concerned. “

Case Studies

Amber Lloyd

Alfie Gill

Charlotte Rainford